Questions to Ask About Small Business Phone Service

Even with the rise of the Internet, nothing can replace the importance of small business phone lines. You need to be able to get in touch with your customers, and they need to get in touch with you. The Internet just can’t replace that direct line of communication.

As you consider dial tone phone service for your business, you need to be prepared to answer a few questions. Questions like:

  • What kind of business are you? A small manufacturing plant may receive fewer phone calls than a happening restaurant that’s constantly taking reservations. The type of business you have helps the features and level of service you need.
  • How many phone lines? Keep in mind, this isn’t just about lines used for voice service. You also may need dedicated phone lines for faxing, Internet access, voicemail, and so on.
  • Where are you located? Business phone service providers vary based on location. Two businesses directly across the street from each other may have to use different companies.
  • What features do you need? You’ve never been able to do more with your phone lines. From inter-office intercom systems to high-tech VoIP phone systems to automatic call routing and voicemail, there are a wealth of options for your business.

Not sure of the answers to these questions? Not to worry. For almost 20 years, MTS Digital has been helping small businesses in Indiana, Kentucky, Ohio and Illinois find the best phone service for them. We’re not about a one-size-fits all approach. Instead, we take the time to really get to know your business. Then we shop the available telecommunications providers to find the company that offers the right combination of price, service and quality. We’re with you every step of the way to make sure you’re taken care of.

It’s all about providing big-time phone service with small-town customer service. Stop being a number and get small business phone service that works for you.